What We Keep and Why
We keep the record small and tied to your account: name, phone number, email, login time, device model, IP address, and payment references from DANA, OVO, GoPay, or QRIS. We use those details to confirm access, answer correction requests, and match receipts to the right profile.
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If a field is not needed, we do not ask for it. If you contact us from Makassar or another Indonesian city, the same handling applies on phone or desktop. Where local law limits storage or access, we follow the rule that applies in your region,
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and the service is available only where local law permits. When a detail is no longer needed, we reduce or remove it from active systems, and older logs stay only if a legal duty or account dispute requires them. That keeps each request short and traceable
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in our support log.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.